I have worked on both sides of disputes, defense and plaintiff, and in all types of law firms, small, medium, large. I prefer being a solo practitioner because it lets me get to know my clients and give them personalized attention and service. If I am representing you, you will always be able to talk to me and not be passed along to a secretary or paralegal. I return telephone calls usually within 24 hours or less; I send my clients copies of all important correspondence and documents; and I make sure that my clients understand the status of their case and what I am doing to achieve a successful outcome.

My law practice is solely for the benefit of plaintiffs, claimants or injured persons. For example, I represent people hurt by a physician’s or attorney’s negligence, denied benefits by an insurance company or wrongfully terminated from their job. I have a proven record of success on behalf of clients, from overturning denials of disability benefits to negotiating seven figure monetary settlements.

My main office is in Springfield, close to Rt. 91, with ample parking options. I also meet with clients in Northampton or Easthampton. When necessary, I meet with clients in their home, hospital room, hospice or prison.

  • “All the great things are simple, and many can be expressed in a single word: freedom, justice, honor, duty, mercy, hope.”




Massachusetts Bar, admitted June 1990
United States District Court, District of Massachusetts, September 1990
Washington D.C. (inactive), admitted December 1997
Maryland, (inactive) admitted December 1997

J.D. 1989, Northeastern University Law School, Boston, MA
B.A. in Communications, Rutgers University, New Brunswick, NJ

Massachusetts Bar Association
Hampden County Bar Association
Hampshire County Bar Association

Community Legal Aid
Springfield Rescue Mission
Doctors Without Borders
Alley Cat Rescue
Best Friends Animal Sanctuary
Dakin Pioneer Valley Humane Society
Haydenville United Congregational Church

  • “Each time a man stands up for an ideal, or acts to improve the lot of others, or strikes out against injustice, he sends forth a tiny ripple of hope.”

    ROBERT F. KENNEDY (1925 - 1968, Attorney General, Senator)


This is a partial list of the many areas in which I have handled client matters to successful conclusions. If you do not see your concern listed here, you should still contact me. I may have experience in that field or I will give you a helpful referral to another attorney.

  • “There are only two mistakes you can make along the road to truth; not going all the way, and not starting.”



Most of the cases that I handle are done on a “contingency” basis. The contingency is that I recover money for you either through a settlement or a verdict. This means that you do not owe me any money unless, and until, I recover money for you. The usual percentage for attorneys in Massachusetts is 33 1/3 %. Sometimes, depending on the circumstances, I will lower my fee. If I decide to represent you, we will both sign a contingent fee agreement. The Massachusetts Rules of Professional Conduct* govern the amount of the fee that an attorney can charge and the content of the fee agreement.

In some types of cases, I am paid on an hourly basis. My hourly rate varies depending on the type of case and the client’s ability to pay. I am cost conscious and work quickly and efficiently to keep fees down. No client has ever complained to me about a bill.

There is no charge for your initial consultation with me, either in person or by telephone.

  • “Dear Susan, thank you so much for your help, and support, no matter what happens. God bless you.”

    John S.
  • “Dear Susan, I just want to thank you for all your help. When circumstances are at their worst, it is extremely reassuring that someone believes in you and offers suppport with conviction. It’s been a real pleasure. Thank you again.”

    Joanne G.
  • “Susan, Thank you for everything! You are the best!”

    Mr. and Mrs. B.
  • “Susan, I wanted to thank you for your time today. You set a clear path for me and I’m feeling much more comfortable now. I’ll be in touch soon.”

    Cathryn B.
  • “Dear Susan, I could never thank you enough for all of your help. It has been life saving for me and my family and we will always be grateful! You are a wonderful advocate and person.”

    Diane H.
  • “Susan, you are a very kind and caring person, and we are very thankful to have you in our lives. Thank you for taking the time, and really making a difference.”

    Mr. and Mrs. P.


Contact Susan Sachs, Attorney at Law for representation with a difference.

Susan Sachs, Esq.
75 Market Place
Springfield MA 01103

Phone: (413) 732-0035
Email: SusanSachs@sachs-law.net

All lawyers have an ethical obligation to maintain client confidentiality. It is similar to the confidential relationships between a priest and penitent or a psychotherapist and patient. The law recognizes that client communications to an attorney relating to the representation must be protected from disclosure. The Massachusetts Rules of Professional Conduct govern the confidentiality of information.

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